Our Impact

Where community works — and grows.

Since 2011, COCO Cafe has been creating paid employment, training, and belonging for people with diverse abilities — with your support, that impact grows every year.

Since opening our doors in 2011, COCO Cafe has grown into more than a coffee shop — it’s a place where inclusion and opportunity thrive side by side. Every latte poured and muffin baked supports meaningful employment and training for people with diverse abilities.

2024 was a year of growth and reflection. We expanded our hours, launched new retail products, welcomed new team members, and strengthened our training programs. Through every change, our purpose remained steady: to create paid, purposeful employment and a sense of belonging for all.

2,000+

volunteer hours contributed by community members in 2024

73%

of staff identify as having diverse abilities

6,000

supported employment hours
— a 30% increase from 2023

A Year of Growth

In 2024, COCO experienced its most significant year of operational expansion yet. Extended hours and a growing catering program helped increase overall revenue by roughly 40%, while our supported employment hours rose by 30%. These numbers reflect more than financial success — they represent confidence built, skills strengthened, and lives positively impacted.

As we grew, so did our team. New roles were created in both kitchen and front-of-house operations, allowing participants to take on greater responsibility and leadership. Volunteer engagement also reached record levels, with over 2,000 hours contributed by individuals who share our belief in community-driven change.

Supported Hours

~30% increase in supported hours over 2023
~20% increase in supported hours over 2024

A horizontal bar chart showing sales data of different products, with all bars in orange. The product names are listed on the left, and sales figures are on the right.
A horizontal bar chart with four bars in varying shades of orange and yellow. The bars are labeled from top to bottom as 'Excellent,' 'Good,' 'Fair,' and 'Poor,' respectively.

Revenue Growth

~40% increase in sales revenues over 2023
~27% increase in sales revenues over 2024